- Provides practical tools, assessments and real-life examples from organizations for developing and measuring an effective strategy for engaging employees
- Features examples and case studies from organizations such as Capital One, EDF Energy and Marks & Spencer
- New to this edition: exploration of engagement strategies for the new world of work; why wellbeing, empathy and human connection are essential for engagement and how to create strategies that are inclusive of all employees
- Online resources: downloadable templates and tools to be used in practice, including self-assessment questionnaires
- Is part of the HR Fundamentals series of succinct, practical guides for those in the early stages of HR