- Explains how to follow a tried and tested five-step negotiation process using a solution-focused approach, from contextual analysis and goal preparation to building an offer
- Includes best practice case examples, checklists and tools that can be applied at once without too much theory
- Covers the importance of verbal and non-verbal communication skills, offers advice on virtual negotiations and addresses outdated beliefs about gender and negotiation
- Based on the author's years of experience negotiating in different international settings across business, academia and non-governmental organizations
- Explores how to develop the right attitude and approach to get results as an ethical and respected negotiator
The Practical Negotiation Handbook
A Five Step Approach to Lasting Partnerships
Lead successful and lasting negotiations of any size with confidence using this five-step, solution-focused process based on decades of international experience.
Key features at a glance
EAN: 9781398601802
Edition: 1
Published:
Format: 234x156
248 pages
About the book
Effective negotiations lead to sustainable partnerships, help both parties to achieve higher goals than they would alone and allow organizations to avoid the costly price of conflict. This book outlines a simple and powerful method of negotiating, either in person or virtually.
The Practical Negotiation Handbook outlines a tried and tested five-step process for negotiating lasting agreements, with best practice case examples, checklists and tools. This thoroughly practical guide brings together over 25 years of the author's experience negotiating in a variety of countries and contexts to give you the confidence to negotiate any kind of contract or agreement, large or small.
Using a 'solution-focused' approach which centres around preferred outcomes rather than conflicts, and on questioning and listening to the other party rather than trying to convince or impose and making assumptions, this pragmatic book will help build your profile as an ethical and respected negotiator. From contextual analysis and goal preparation to the importance of communication and building an offer, it cuts through the theory and clearly outlines the skills needed to influence the outcome and implementation of any negotiation.
About the authors
Melissa Davies is a negotiation expert, professional trainer and coach based in Geneva, Switzerland. She is the founder of negoservices Sàrl and has over 25 years' experience in negotiating agreements and building lasting partnerships around the world. She leads workshops in negotiation skills and conflict management for businesses, universities, research institutes and not-for-profit organizations, and is a visiting lecturer at Geneva School of Business Administration, University of Applied Sciences Western Switzerland.
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