- Provides coaches with a thorough grounding in the knowledge, competencies and tools they need to coach employees to reach their full potential
- Offers specific guidance for coaching high performers, those with high potential, leaders, introverts and those from minorities and underrepresented groups
- Shows how to apply coaching interventions to manage work-life balance and prevent staff burnout
- Includes case studies from Nike, Barclays, Societe Generale, Ikea and Walgreens
- Explains how to maintain a coaching presence, ask high-powered questions and focus on solutions to drive employee development, performance and wellbeing