- Equips students and senior practitioners with the knowledge and skills to manage people through times of change and achieve sustainable operational performance
- Uses the author's evidence-based research to provide new models including a change readiness assessment template
- Includes global real world examples to help apply the theory to practice, including PepsiCo, Nissan and Aegon Asset Management
- New to this edition: Explores the impact of technology, AI and managing a hybrid workplace with focuses on sustainability and inclusion