- Uses original research to show the performance and wellbeing benefits of a human-centric approach to work
- Explains how to focus on employees as people rather than a commodity in order to attract, engage and retain the best talent
- Provides guidance on how to embed a people-focused approach to employee practices and processes to improve business performance
- Includes case studies from global organizations including GSK, Ford, IKEA, Fotile, Grenade, Huel, and Moneypenny
Human Experience at Work
Drive Performance with a People-focused approach to Employees
Attract, engage and retain the best talent using this practical guide on developing a human-centric approach to work.
Key features at a glance
EAN: 9781789667639
Edition: 1
Published:
Format: 235x155
256 pages
About the book
The only way for HR professionals to ensure sustainable top performance from their workforce is by taking a people-focused approach to their employees.
To outperform their competitors, businesses need happy, engaged and committed employees performing to their full potential. Investing in new technologies or embracing people analytics won't achieve this but a people-focused approach will. It not only improves staff engagement, productivity and wellbeing but also secures the benefits for the business with Deloitte reporting in 2019 that 'organizations focusing on human experience are twice as likely to outperform their peers in revenue growth over a three-year period.' Human Experience at Work is a practical guide for HR professionals and those responsible for talent management which provides advice, examples and guidance on how to embed people-centred approach to staff development.
Human Experience at Work covers what human experience is, the benefits for the organization, the benefits for employees, how to make it part of a talent management and organizational development strategy and how to leverage it. There is also coverage of how focusing on people and allowing them to be themselves at work creates a more diverse and inclusive work environment. Supported by case studies, insights, and examples from companies including GSK, Ford, IKEA, Fotile, Grenade, Huel, and Moneypenny.
About the authors
Ben Whitter is the CEO of HEX Organization and the Founder of the World Employee Experience Institute (WEEI). Ben Whitter was recognized by Thinkers50 as one of the top management thinkers in the world for 2021 for his 'compelling' EX research. Ben Whitter is best known for pioneering and popularizing the concept of employee experience worldwide. Based in Cheshire, UK, but operating globally, he shares his work & research through popular keynotes, advisory services, coaching and the global HEX Practitioner programme. In 2021 he was named as one of the Most Influential HR Thinkers by HR Magazine.
Employee Experience has never been more challenging or important. Ben Whitter offers pragmatic tips and tools as well as compelling EX research. The result is required reading.
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