- Provides a complete overview of people management, its most common issues and how to deal with them along with practical tools to get the best from teams
- Written by bestselling author Michael Armstrong, whose books have sold over a million copies and been translated into 24 languages
- Is part of the bestselling Creating Success series, which has sold over 1.5 million copies and contains practical advice on essential work skills to help you develop your career
- New to this edition: managing homeworkers, more on change management and updated advice on essential management skills