- Has sold over 170,000 copies worldwide and been translated into 17 languages
- Covers the most important management skills that you need to manage people better, manage processes more efficiently and manage your own development
- New to this edition: fully updated to be modern, practical and concise, with brand new case studies and examples
- Is written by the UK's bestselling human resource management (HRM) author, whose books have sold over a million copies and been translated into 21 languages