- Supports the core knowledge and behaviour requirements of 'Personal effectiveness, ethics and business acumen' in CIPD Level 7 qualifications
- Provides 'skills in practice' examples to help students without prior business experience to put the skills in context and understand how they apply in the workplace
- New to this edition: New content on leading ethically, managing virtually, working inclusively, developing the organisation and managing stress
- Online resources: PowerPoint slides, a lecturer's guide and a student's guide for each chapter, with some additional case studies