- Equips readers with an understanding of what the metaverse is, how it works and why it matters to business via an accessible and unique framework
- Helps readers to understand the opportunities as well as the challenges of the metaverse and other considerations as it evolves
- Goes beyond customer experience to explore the metaverse's strategic, enterprise and impact opportunities, such as digital identity, new business models, careers transformation and the metaverse economy
- Outlines the equality perspective, examining the transformative potential of the metaverse on social and geographical mobility and diversity and inclusion
- Offers insight into the technology, communications, business, social and economic layers of the metaverse and the keys to success that will be critical to the metaverse opportunity