- Provides a complete economic framework for analyzing any channel partner (distributor, reseller or retailer) and a new series of multi-sector insights
- Enables a defined go-to-market strategy and forecasting for emerging channels and technology
- Supports the allocation of scarce resources for the highest returns, and channel negotiation from positions of market strength or weakness
- New to this edition: multi-sector focus, the emergence of the cloud, new consumer channels, the switch from products to services, the 'gig economy' and monetizing intellectual property
- Online resources: Bonus chapters on how to engage with retailers, franchised systems, and managing the people-based business model