- Explains the key components of an operational risk management framework and supporting governance structures
- Includes case studies of major operational risk events to illustrate key concepts, covering rogue traders, fraud and technology issues
- Covers operational risk tools including categorisation, risk and control self-assessment, scenario analysis, events and losses and operational risk indicators
- Explores the regulatory treatment of operational risk and how to create an effective risk culture
- Examines where operational risk fits in relation to other risk types and how this can create challenges