For those interested in understanding and learning employee relations, this is an exceptional book with a well-structured critical text, conceptual rigour, engaging case studies, empirical richness, up-to-date examples and thoughtful balance between theory and practice. What else is desired in a complete book? Yet, Elizabeth Aylott offers us more, no less than a brand-new sense of complex employment relations in a simple, concise, and clear way for the 21st century. Positively recommended for an invaluable learning experience.