- Provides practical tools, assessments and real-life examples including from Amazon and HSBC for planning, implementing and managing employee relations
- Shows how to align employee relations strategies to broader organizational objectives and improve business performance
- New to this edition: coverage of recent legislation changes relating to the new world of work, dispute resolution and deregulation; new and updated case studies on employee voice and industrial action
- Online resources: templates, questionnaires and further tools for development of an effective employee relations strategy
- Is part of the HR Fundamentals series of succinct, practical guides for those in the early stages of HR