- Explains how to develop a purpose-driven team with shared goals, vision and identity who can achieve greater business success than individual employees are able to
- Shows how to manage internal team conflict that can arise from employees having different priorities, motivations and levels of experience
- Provides diagnostic questions and reflective practice exercises in each chapter so that readers can identify how the content can apply in practice in their own team
- Contains more than 40 tools which can be used when coaching virtually or face-to-face
- Includes practical case studies from organizations including John Lewis, Mothercare, Carlsberg, PepsiCo and Unilever