- Saves the HR professional, consultant and trainer time by providing all of the tools and guidance needed to devise and implement a strategy or training programme
- Includes electronic access to all pages so the resources can be customized and printed for training or reference
- Offers modules that can either be used together to form a complete learning programme or mixed and matched to create a customized programme in line with specific organizational objectives
Assertiveness
This mini toolkit contains practical techniques for assertive behaviour that can be applied in the workplace and beyond.
Key features at a glance
In association with
Imprint: CIPD - Kogan Page
EAN: 9781843982029
Edition: 1
Published:
Format: 310x255 Loose-leaf
114 pages
About the book
Some of the most common training challenges require quick and adaptable training solutions. This mini Toolkit provides just such a tool.
Organisational performance hinges on the way people interact and their ability to communicate clearly, honestly, openly and confidently. Assertiveness is not easily achieved: many employees lack the self confidence needed, while others mistake assertiveness for agression, errors that can lead to ineffective communication.
This resource contains 14 tried and tested activities suitable for a range of learning styles. It also offers practical techniques for assertive behaviour that can be applied in the workplace and beyond. Employing a cognitive approach to assertiveness, the toolkit encourages self analysis and will benefit any trainer, employee and organisation that uses it.
This resource is designed for anyone required to run a training course in assertiveness. It provides a comprehensive grounding in the subject and includes a host of new ideas that can be added to existing portfolios. It is fully adaptable for different training needs and all of the content can be downloaded making it the ideal resource for your training course.
About the authors
Terry Gillen is a consultant, trainer and author specialising in subjects that improve people's performance, relationships and well-being. Working successfully with many well known organisations, writing numerous books and articles and consulting on videos and e-learning programmes, he has helped thousands of people become more assertive. Terry also has an extensive track record of writing excellent material for other trainers, not only saving them valuable time but providing them with easy-to-use professional tools that make a real impact.
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