- Addresses all areas of performance management, from performance pay and giving feedback to managing underperformers and having difficult conversations
- Includes examples and exercises to show how the latest developments in performance management and leadership can be implemented with case studies from Microsoft and IBM
- New to this edition: material on managing and measuring performance with a remote workforce and creating agile performance goals; exploration of new approaches for bonuses and performance reviews
- Online resources: instructor's manual, lecture slides, a glossary and literature review
- Is written by the UK's bestselling HRM author, whose books have sold over a million copies and been translated into twenty-one languages